Frequently asked questions
Here are answers to frequently asked questions from our clients.
You can’t find the answer? Please fill out the form at the bottom of this page, we will be happy to answer you.
Where is Horizon Lussier located?
The recreational vehicle (RV) dealer on the South Shore of Montreal.
Horizon Lussier is very easy to access.
Horizon Lussier is located directly off the access ramp of exit 37 on Highway 10 (Eastern Townships Autoroute), just 20 minutes from the Samuel-De Champlain Bridge on the South Shore of Montreal.
What are the rules and regulations when travelling on the road with a recreational vehicle?
To consult the rules and regulations concerning towing, breaking, signalling and carriage of hazardous materials, click here!
Do you offer on-site financing?
Yes we do. We deal with most banks and credit unions and you may pay fixed or variable rates over a period of up to 20 years.
What types of recreational vehicles (RV) do you offer?
Upon possession of my new RV, do you offer a training session?
We know that this day is very special for our customers. At Horizon Lussier, a full demonstration, as well as a training session, is standard on all vehicle deliveries. You will benefit from this personalized service from one of our RV experts that will go over all items and accessories with you for your specific RV.
Is it recommended to have my repairs and maintenance done in the fall or in the spring?
Certainly, in addition to having more flexibility in our workshop hours, you could benefit from additional discounts on parts and labour. When you buy an RV from us, you will be paired with a technical advisor who will take care of you on each of your visits in order to create a personalized relationship.
What is RV Care all about?
When you buy an RV from Horizon Lussier, you will gain exceptional service while travelling in North America. Proud member of the RV Care and RV Priority network which includes more than 155 dealers, will get you back on the road if a problem arises with your RV, whether in Canada or the United States. When purchasing your RV at Horizon Lussier, you will receive, along with your delivery wallet, an RV Care membership card for free. Horizon Lussier is the only motorhome and one of the few travel trailer dealerships in Quebec to offer this service for free to their customers.
Why buying from a merchant member of A.C.V.R.Q?
The A.C.V.R.Q. (Association of Merchants of Recreational Vehicles of Quebec) is a non-profit organization whose purpose is to promote the development and supervision of commercial activities related to the recreational vehicle (RV) industry in Quebec. In addition to promoting and developing the industry, the A.C.V.R.Q. develops rules of conduct to ensure the competence, professionalism and integrity of its members. Merchants who are members of the A.C.V.R.Q must follow a strict code of ethics.
Can you deliver my new travel trailer at my campsite?
Yes! Possibility of delivery, installation and demonstration of your new or used travel trailer, fifth wheel and park model. You only have to provide your patio flagstones for proper installation. *Certain conditions may apply. Please ask your sales representative or technical adviser for a price quote.
How can I contact my RV manufacturer?
You are looking to contact your RV manufacturer for parts or service? Scroll below to see our RV manufacturer links.
You cannot find answers to your questions?
Send us your questions and we will be happy to help you.
